Kurenchuk L. Psychological characteristics of business communication employees of local authorities

Українська версія

Thesis for the degree of Candidate of Sciences (CSc)

State registration number

0413U000739

Applicant for

Specialization

  • 19.00.05 - Соціальна психологія; психологія соціальної роботи

21-02-2013

Specialized Academic Board

К 29.051.11

Essay

Object of study: business communication of public servants, the aim: to prove and research the features of the effective public servants' business communication. Methods: analysis of sources, testing, data processing by means of statistics. Scientific originality: contextual characteristics of public servants' business communication forms were distinguished; specifics of their communicative peculiarities were identified. Results of the study: a program of business communication techniques' forming was developed. Branch: psychology.

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