Zakrevskiy A. Scientific and practical bases of social services in the region

Object of research: the development of social services in the region, the purpose of study: rationale scientific foundations of social services area and develop recommendations for their practical implementation in order to improve the quality of life; Methods: historical analysis, comparative, functional, structural and systemic approaches, economic and statistical analysis methods generalizations and peer reviews, program and logical methods, theoretical and practical developments: improved theoretical approaches to the definition of the quality of social services as a set of properties that provide meet the physical and spiritual needs of the population, implementation, reproduction and accumulation of human capital, supporting humanistic values of social development; conceptual framework strategy development of services in the region; institutional market mechanism of development of social services, reflecting the most significant trends in its transformation, a place in the modern structure of public goods, the possibility of providing a guaranteed population of socially significant services in the market; classification received further development of social services in the region; conceptual framework of social performance assessment services, which, unlike existing includes metrics that allow to assess not only the quality but also describe changes and vector performance management of services in key spheres of the various branches of the regional authorities, zoning Cherkassy region by the criterion of availability of social services, identifying key factors and principles for the formation and implementation of a comprehensive quality management system of social services, the degree of implementation: Department of Economics CHODA, MBK, Office Education agents in Kiev DA, the scope of use: scope of social services.