Maliarenko D. Management of organisational and technological processes of cargo servicing at the airport under uncertainty conditions.

The aim of the dissertation research is to provide scientific substantiation of theoretical and methodical provisions and develop practical recommendations for managing organisational and technological processes of cargo servicing at the airport in the context of uncertainty. To achieve the set aim, the following objectives are being addressed: 1. To identify the regularities of forming cargo flows at airports that are probabilistic in nature. 2. To determine the bases for taking into account the occurrence of risks when changing cargo flows at airports under conditions of uncertainty. 3. To propose approaches on taking into consideration the uncertainty of cargo servicing in different scenarios of airport operation. 4. To introduce a management system for organisational and technological processes of airport cargo servicing in the context of uncertainty. 5. To implement models of managing organisational and technological processes of airport cargo servicing under conditions of uncertainty. The object of study is the processes of cargo servicing at the airport under conditions of uncertainty. The subject of the study covers methods and models of managing organisational and technological processes of airport cargo servicing in the context of uncertainty. The scientific novelty of the obtained results is in the development and implementation of the management system for organisational and technological processes of cargo servicing at the airport under uncertainty conditions. For the first time: – A system for managing organisational and technological processes of airport cargo servicing under conditions of uncertainty was formed and implemented, which includes models, approaches, methods and principles that jointly allow to ensure the effectiveness of cargo servicing under various scenarios of airport operation, interaction of servicing cargo flows and airport resources based on the use of the synergy effect due to the reduction of the impact of uncertainty conditions while minimising risks; Improved: – models for managing the organisational and technological processes of airport cargo servicing under conditions of uncertainty, which, unlike the existing ones, allow minimising the costs of cargo transportation individually or as part of a consolidated cargo unit and storage costs for the entire planning period, taking into account penalties for exceeding the time limits for cargo delivery, and managing airport revenues based on the use of branch and cut method, branch and price method, simplex method, interior point method, genetic algorithms, simulated annealing and local search methods; – approaches to taking into consideration the uncertainty of cargo servicing under different scenarios of airport operation, which, unlike the existing ones, are oriented towards scenario planning and include general strategies of incorporating uncertainties for different airport models, multi-type forecasting, grouping of airport flights in terms of prospects, analysis of using airport resources, selection of scenario modelling, which allows to detail strategies of taking into account uncertainty in servicing cargo flows and select the most optimal ones for the airport under analysis; Were further developed: – identification of regularities of forming cargo flows at airports, which is probabilistic in nature and involves determining the prerequisites for a preliminary assessment of the impact of specific properties of cargo on the conditions of their storage at the airport, identification of key aspects of cargo flow management at the airport by components of managing technological processes, warehouses, risks and information technologies, which allowed to take them into account when carrying out mathematical modelling of managing organisational and technological processes of cargo servicing at the airport under conditions of uncertainty; – bases of taking into consideration the occurrence of risks when changing cargo flows at airports under conditions of uncertainty with the definition of cargo transportability attributes during air transportation, types of risks and reasons for their occurrence, development of risk maps for special and general cargo servicing at airports, classification of uncertainty conditions arising in the servicing of cargo flows at airports, as well as characterisation of the places where the impact of uncertainty and risks in cargo servicing at airports is increased, which allowed minimising the emerging risks. The main results of the PhD thesis were applied in the management of organisational and technological processes of cargo servicing at domestic airports –Odesa International Airport LLC, as well as in the activity of the logistics operator FTP LLC, transport and forwarding company "BROCKBRIDGE" LLC