Yasochka M. Information technologies of customer service level management for communication services providers.

Українська версія

Thesis for the degree of Candidate of Sciences (CSc)

State registration number

0413U005824

Applicant for

Specialization

  • 05.13.06 - Інформаційні технології

21-10-2013

Specialized Academic Board

Д 26.002.03

Educational and Scientific Complex "Institute for Applied System Analysis" of National Technical University of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute"r

Essay

The thesis is devoted to the solution of important scientific and technical problem of development of methods, models, algorithms, and set of tools for managing of customer service level in networks of information-communication service providers.

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