The paper summarizes the theoretical approaches to the formation and use of evaluation system for the aircraft manufacturer management effectiveness and it is determined that in the system approach paradigm, a general assessment of the enterprise’s management effectiveness includes elements of internal efficiency (management subject, functional elements of the management object) and external management efficiency in terms of value, relative and dynamic characteristics of its functional components indicators (financial, client, development and study, internal business processes, social responsibility). The features of the methodology for evaluating the effectiveness of aircraft manufacturer are determined on the basis of a systematic approach to using processes and choosing evaluation criteria and indicators for the following components: strategic management (goal definition), market (consumer satisfaction), organizational (evaluation processes organization), operational (evaluation algorithm). It is established that the management efficiency evaluation and the choice of the evaluation method depend on the peculiarities of the operation of the aircraft manufacturer: specific requirements of consumers to the products quality - production reliability and safety and compliance with standards and norms; certain requirements to business processes that are executed at the enterprise; competence of the staff providing them. Increasing the analysis accuracy and responsiveness, when indicators norms are not matched or there are uncharacteristic changes in their dynamics in assessing the management effectiveness, should be conducted according to the author's proposals. The author developed a comparative approach to the system for assessing the aircraft manufacturer management effectiveness on the basis of organizational and methodological approaches regarding the systematization, subordination and determination of the actual dependence of changes in key performance indicators and their comparison with the values of the dynamic standard according to the components (financial, client, internal processes, development and training, social responsibility). The methodical foundations for structural and comparative analysis of management effectiveness using the tools for evaluation the management effectiveness of aircraft manufacturer business processes using management means of corporate non-structured information (ECM) in technological, managerial, informational directions and the integral indicator calculation are formed. The methodological provisions for evaluating the manager effectiveness of enterprises based on the principles of interconnection and interdependencies of variables that include key groups of indices and competencies of manager categories and calculation on the base of the balanced indicators system correlation (finances, clients, development and training, internal processes, social responsibility) and corresponding manager competencies. The scientific novelty of obtained results is offered conceptual approach for establishing the functional interdependence of formalized criteria and indicators, that reveals the causal link between the level of consumer satisfaction and the managerial result in the evaluation system for the aircraft manufacturer management effectiveness.
