Levishchenko O. Evaluating the effectiveness of consulting services for road construction companies

The dissertation is devoted to the improvement of theoretical and methodological principles and practical recommendations for determining the effectiveness of consulting services for road construction companies. The economic essence and theoretical approaches to the definition of consulting are studied. In contrast to the existing ones, the author's approach considers consulting from four aspects: scientific, expert, business and service. The semantic features of the main categories in the field of consulting are highlighted and it is also proposed to separate the term "consulting product" from the term "consulting service" due to their characteristics in terms of commercialization. The evolution of the world consulting market development from the point of view of industrial revolutions. The specifics of the consulting services national market development are studied. An integrated parameter of the level of road construction enterprise problems is proposed, which is based on the decomposition of the problems of control and managed systems, takes into account the level of occurrence (feeling) of the problem (strategic, tactical and operational), functional areas of problem detection industry and is the basis for the formation of the relevant to the enterprise external consulting services. The methodical approach of complex estimation of consulting services efficiency for road-building enterprises on the basis of three-component model is improved, that provides estimation of efficiency on criterion intervals of three-component model: expediency, efficiency and economy. The methodical approach for identifying the impact of consulting services on the activities of road construction companies is proposed, which links the resulting indicators of consulting projects and the parameters of the functional areas of the enterprise, helps to determine the opportunities and prospects for the development of road construction companies.