Li T. INFORMATION TECHNOLOGY FOR THE FORMATION OF BUSINESS PROCESSES THROUGH THE INTRODUCTION OF VIRTUAL REALITY IN THE EDUCATIONAL SPACE

The dissertation addresses the scientific and practical problem of developing methods, models, and information technology to enhance the effectiveness of Virtual Reality (VR) technology implementation for forming and transforming business processes in educational content-providing enterprises and organizations. The research focuses on the urgent need for innovative information technology to manage the implementation of virtual reality systems in educational institutions, particularly in the context of increasing technological complexity and rapid evolution of changes in educational space business processes. The research relevance is emphasized by the growing recognition of virtual reality technology's potential for revolutionary changes in various aspects of business operations and educational practices. As educational organizations seek to utilize immersive technologies to improve decision-making, learning, and client engagement, there is a pressing need for empirically verified approaches to integrating virtual reality systems into their operations. This research aims to bridge the gap between theoretical understanding of virtual reality's potential and its practical implementation, providing applied tools for identifying opportunities related to immersive technology implementation for educational organizations. A key contribution of this work is the development of new information technology based on the existing VR-BPMN (Virtual Reality-Business Process Model and Notation) concept. The testing of this innovative IT solution for business process visualization and analysis demonstrates significant advantages compared to traditional approaches, offering a more intuitive and engaging visualization tool for understanding complex organizational and educational business processes. The proven effectiveness of this information technology shows a 21% increase in task execution speed without error identification compared to PC-based tools, highlighting its efficiency for business process transformation in virtual environments. VR-BPMN is a core component of the proposed information technology that demonstrates how virtual reality can be effectively integrated into existing information systems for forming and transforming educational institution business processes.