Utkina Y. Improvement of the management system quality on the wagon-repairing enterprises of railway transport

Object - process of management quality on the wagon-repairing enterprises of railway transport. Goal - theoretical grounding and methodical development on the improvement of the management system quality on the wagon-repairing enterprises of Ukraine's railway transport. Methods - scientific and specific; analysis and synthes, statistical grouping and comparison, economy-mathematical design, graphic. Results - are improved: organizational-economic mechanism upgrading services of wagon-repairing enterprises of railway transport, that will allow to promote operating descriptions of mobile composition; determination of notion is "quality of labour", which, unlike has, takes into account the aggregate of descriptions actions of worker on realization the labour process; method of worker's motivation wagon-repairing enterprises of railway transport by consideration descriptions of their actions; classification backlogs of upgrading due to addition by signs, characterizing backlogs from a point to sight of providing competitiveness services; subsequent development was acquired: determination category "upgrading services of wagon-repairing enterprises of railway transport backlogs" on the basis application of strategic approach; theoretical approaches to determination of services of wagon-repairing enterprises quality as composing parts of operating descriptions quality of maintenance railway transportations are; theoretical bases of improvement the system of management quality on the basis authentication of processes providing quality of services and communications between them. Introdiced - on the enterprises of railway transport. Branch - railway transport.