Vorobienko S. The innovative components influence in providing competitiveness of telecommunication services

Object - the processes of providing competitiveness of telecommunication services; goal - the development of theoretical statements and practical recommendations aimed at the definition and proof of the estimating methods of the innovative components influence on competitiveness level of telecommunication services; methods - economic-statistical, analytical and logical, systems analysis and economic- mathematical; theoretical and practical results - the definition and proof of the analysis aspects of the telecommunication services components, of the competitiveness factors and criteria (indicators) set and correlation; of the innovative components composition of the telecommunication services; the definition of the available quality index system peculiarity and the offering the propositions to take into account during the competitiveness level estimation; the development and the offering the ways of competitiveness level estimation methods improvement in the telecommunication services sphere; the development of the estimating methods of the innovative components influence on competitiveness level of telecommunication services; novelty - the first time defined definition and proofed of the estimating methods of the innovative components influence (quality of services and quality of assistance, a set of additional services and consumer novelty of services) on competitiveness integral level of basic telecommunication services, offered to use the telecom equipment and network operation quality indexes instead of the economic-organizing quality indexes of services, increasing the proof and reliability of such estimating; the degree of implementation - in JSC Ukrtelecom Odessa branch (certificate of application from the 29.09.2009), education courses in bachelors, specialists and masters training system of "Management" specialty in Odessa national academy of telecommunications n.a. O.S. Popov (act from the 22.09.2009); sphere (branch) of use -economics and management of telecommunications enterprises, higher school.