Object - the process of information management software postal service operator. Purpose - Scientific theoretical and methodological positions and practical advice on organizational and economic components of the implementation of controlling the management of postal service operator. The thesis used in modern scientific and special methods of investigation, including: historical and logical, abstract, systematic approach, Economics and Mathematics, abstract logic. Scientific novelty of the results is as follows. First investigated and scientifically based theoretical and methodological bases have been identified and formulated organizational and economic components, developed the scientific and methodical approach to implementation and evaluation of the efficiency of controlling the management of postal service operator, including a phased restructuring of the organizational structure, mechanism of regulation of the business process as part of controlling, to assess the effectiveness of the implementation and operation of the controlling is proposed to use multi-factor model. Improved regulation of the relationship schematization and business processes, such as organizational and economic component of the implementation of controlling the management of postal service operator, which is a logical process of formalizing the business processes of controlling, depending on external factors that directly affect the implementation of an operator, the formation of the organizational and administrative and regulatory rules and a mechanism to implement the instruction. Improved conceptual and terminological apparatus used to determine the controlling postal service operator, clarified the concept of "process controlling postal service operator", "regulation of business processes, " "regulations. "Structure was further developed by regulation of the business process as the organizational and economic component of the implementation of controlling the management of postal service operator, defined approaches to describing business processes, requirements, rules and structure of business processes. Was further definition of economic substance and controlling the management of postal service operator, depending on the proposed criteria: time for planning, type of control, scope of activities of the enterprise, the scope of, control centers, methods of determining the results of entrepreneurial activity. Developed further systematization of problematic issues faced in their work and in the management of postal service operator, a decision which may contribute to increased efficiency of postal service operator. The results of the taken for implementation of the Odessa and Lugansk directorate USDPC "Ukrpochta", Odessa National Academy of Telecommunications named Popov.
