Piliponok O. Method of improving the aircraft management quality of operators of the navigation service systems and traffic control.

The dissertation research is devoted to solving actual scientific problem, connected with the need to develop the method of improving the aircraft management quality of operators of the navigation service systems and traffic control. Object of research - the activity of operators of the navigation service systems and traffic control. Subject of research - methods and models of the activity of operators of the navigation service systems and traffic control. Research methods: system analysis, comparison, interviewing, questioning, structural analysis, probabilistic modeling, methods of mass service theory, graph theory (Petri Networks), simulation (object-oriented) modeling, expert estimation method. For the first time it is developed the method of modeling activity of operators of the navigation service systems and traffic control, which takes into account the peculiarities of information support of decision-making processes in different conditions of activity. It is improved the method of modeling aircraft flows, which, in contrast to the existing, allows to improve the process of training operators of the navigation service systems and traffic control with help of determining the probability characteristics of flow parameters. It is further developed the method of synthesis intellectual training system for operators of the navigation service systems and traffic control, which, in contrast to the existing, takes into account the problematic laws of decision-making process and laws of aircraft flow formation in the area of take-off and landing, that gives possibility to reduce the number of mistakes in air traffic control.