Arkhipov N. Management of the operational efficiency of the retail business

The system of plans of efficiency of operational activity of the retail enterprise in the context of separate planning circles is substantiated. Analyzed and systematized scientific views on the essence of the category «efficiency». Improved definition of the concept of «efficiency of the enterprise». The classification of types of efficiency is substantiated. An analysis of approaches to the interpretation of the concept of «efficiency management» and improved it. The methods of managing operational efficiency are analyzed. The structural-logical sequence of stages of the process of management of the operational efficiency of the enterprise is developed. The analysis and extension of the system of methodological principles for the formation of indicators of efficiency evaluation have been analyzed. The classification of performance indicators of operational activity of the retail enterprise is grounded. Identifies the key performance indicator, which has been invited to consider the adjusted earnings from operations to financial compensation expenses and amortization (SPODFA). The system of indicators of estimation of efficiency of operational activity of the retail enterprise enterprise is offered. The analysis of the state of efficiency of operational activity at the enterprises of trade of Ukraine is conducted. The dynamics of incomes and expenses of retail enterprises of Ukraine are analyzed. The separate indicators of the efficiency of Ukrainian trade enterprises are analyzed. The main factors influencing the level of efficiency of retail enterprises of Ukraine are identified. The information base of the management of the operational activity of retail trade enterprises has been improved. The system of information indicators, which are formed from internal sources, is offered. The centers of responsibility for the collection and processing of information indicators have been identified. An algorithm for improving the information security of the management of the operational activity of retail trade enterprises is developed. The factors influencing the duration of the operating cycle are analyzed. The classification of directions for reducing the duration of the operating cycle is substantiated. The algorithm of decision making on the choice and implementation of measures to reduce the duration of the operating cycle is substantiated. A general strategic map of operational activity of the retail enterprise is developed. The system of strategic goals of the operational activity of the retail enterprise is developed. The methods of planning of efficiency of operational activity of the retail enterprise are substantiated. The KPI system of operational activity of the retail enterprise is proposed and substantiated. The methods of substantiation of current indicators of operational activity evaluation are analyzed. The main characteristics and the scope of application of the methods of current planning of operational activities of the retail enterprise are substantiated.