Zits O. Еfficiency of enterprise business processes infrastructures JSC "UKRZALIZNITSA"

Оbject - the business processes of the infrastructure of JSC "Ukrzaliznytsia", which represent the unity of management, operational and security units. Goal - to develop theoretical and methodological foundations for improving the efficiency of business processes of the infrastructure of JSC "Ukrzaliznytsya", which is based on the scientific approach of well-known scientists, as well as the author's development of the investigated problems. Methods - dialectical used; logical; statistical and analytical; mathematical analysis; strategic planning; index method and system analysis method. Novelty - improved: methodical approach of qualimetric evaluation of railway infrastructure infrastructure performance; factor-criterion model for evaluating the efficiency of rolling stock; methodological bases of definition of system of balanced indicators of estimation of business processes of infrastructure in the conditions of vertically-integrated management structure; conceptual approach and practical recommendations for establishing key performance indicators for managing the motivation of track staff; have further developed: systematization and justification of preconditions and features of business processes of railway transport infrastructure; organizational and economic approaches to diagnostics of business processes of infrastructure of the regional branch "Southwestern Railway" of JSC "Ukrzaliznytsia"; tools of econometric analysis of determining the density of business processes of the infrastructure of the regional branch of the South-Western Railway of Ukrzaliznytsia JSC on the quantitative indicators of its work. . Results - Scientific and practical recommendations for qualitative assessment of business processes efficiency of railway infrastructure enterprises are offered. Implemented - at railway infrastructure enterprises. Industry - railway transport.