Solomko Y. Mechanisms for providing administrative services by means of e-government

Object of study: the process of providing administrative services by means of e-government. Objective: Theoretical and scientific and practical justification of the mechanisms for providing electronic administrative services by means of e-government. Methods: logical and semantic; comparative analysis; system-analytical; historical; statistical; analysis and synthesis; observation and theoretical generalization; abstract-logical. Results: Theoretical and scientific-practical substantiation of the mechanisms of providing administrative services by means of e-government has been carried out and in determining the directions of their improvement. Novelty: conceptual bases of the strategy of development of the system of providing administrative services by means of e-government aimed at strengthening the interaction of public authorities and civil society, formation of a service-oriented state taking into account regional peculiarities and existing foreign experience are substantiated; improved: theoretical and methodological approaches to determining the directions of improving the mechanisms of providing administrative services by means of e-government; theoretical approaches to the prospects of development and ways of transformation of the system of providing administrative services by means of e-government; further developed: the conceptual and terminological apparatus of the theory of public administration; theoretical substantiation of stages of formation and development of mechanisms of providing administrative services by means of e-government in Ukraine on the basis of analysis of legislation and normative-legal foundations of transformation of the said system; generalization of global trends and systematization of conceptual approaches to the peculiarities of the functioning of mechanisms of providing administrative services by means of e-government in different countries. Implemented in the activities of: Volyn Regional State Administration, Executive Committee of Lutsk City Council, Volyn Regional Center for Retraining and Training of Employees of State Bodies, Local Self-Government Bodies, State Enterprises, Institutions and Organizations. Areas of use: government, local government and self-government, public organizations.