Vashchenok O. Management of resource support of telecommunication enterprises

Українська версія

Thesis for the degree of Candidate of Sciences (CSc)

State registration number

0420U101151

Applicant for

Specialization

  • 08.00.04 - Економіка та управління підприємствами (за видами економічної діяльності)

27-08-2020

Specialized Academic Board

Д 26.861.03

State University of Telecommunications

Essay

Scientific achievements on the aims filling of the conceptual apparatus in part of disclosure of the hyphensand “resources”, “resource support”, management of “resource support” and “resource-providing of telecommunication enterprises management”. From these positions it is proposed the interpretation the essence, content and result of the management of resource providing of telecommunication enterprises, as one that is based on combining all components of resource support and complex management of them and most takes into account the peculiarities of their functioning. This approach will help to expand the opportunities of telecommunication enterprises and to the decision of their competitive advantages. It is proved by the fact that the scientific approaches to the systematization components of the resource providing of telecommunication enterprises are improved. It was established that for the telecommunication company the most important components of resource provision are: the financial component, the material component, the human component and the information component. Generalization of methods and estimations of resource provision management of telecommunications enterprises made it possible to assert that for telecommunication companies. There are typical: method of coefficients, methods of economic and mathematical modeling and method of regression analysis. The methods considered and their use enable to monitor, analyze and assess the impact of a large number of internal and external factors on the management of the resource providing of telecommunications enterprises in the aspect of the coordination, increasing the efficiency of management in general, assessment of competitiveness and promising areas of activity. In order to define the importance of each component of the resource provision of telecommunications enterprises the resource support Kyivstar, Vodafone-Ukraine and Ukrtelecom. It is determined that the level of resource support of all the studied enterprises is at a sufficient level, and in Kyivstar and Vodafone Ukraine. It has a growing trend in the last few years, in Ukrtelecom there is a decreasing trend. Analysis of the resource - management system of telecommunications enterprises that all the enterprises in the system of management their resource provision is implemented by complex main divisions of enterprises, including the Financial Department, the Department of Human Resources, the Technical Department, the Marketing Department, the Administrative and Economic Department. It is argued that the profit is the deciding factor of any enterprises, including telecom, which, in the case of high positive importance, provides the highest level of enterprise efficiency. In accordance this, the methodology for maximizing profits through a built mathematical model of optimization of resource support, based on the use of regression analysis and linear programming methods. A conceptual approach to the formation of a strategy for the resource providing of telecommunication companies, which is based on basic principles, outlines the fundamental characteristics of resource provision management in the context and specifics of telecommunication enterprises activity and reveals it is a complex contradictory constructions are offered. It is noted that management of resource providing of telecommunications enterprises has significant drawbacks, which consist in imperfection of personnel and information components of telecommunication enterprises. Directions of improvement of personnel and information components of telecommunication enterprises are suggested, in particular proved that the most expedient is the implementation of qualitative estimation of personnel and non-financial motivation of employees by providing more flexible work schedule and usage of psychological management methods. Recommendations of improvement of the information component of telecommunication enterprises provide for clear regulation of information receipt to the relevant structural subdivisions in order to prevent its distortion and ensure completeness and timeliness of necessary information

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