Temnikov V. Models and Methods for Monitoring and Managing the Functionality of Air Traffic Controllers

Flight safety (FS) largely depends on the human factor, which manifests itself in the form of errors of aircraft pilots and air traffic controllers, which may be due to pilots and air traffic controllers in inadequate functional state (FuncS) and their lack of professionalism. The dissertation is devoted to the development of new models, methods and information technology of information support for decision-making (ISDM), the use of which allows to improve the quality of monitoring indicators and control the functionality of air traffic controllers by management decision makers (DM), to increase the effectiveness of corrective actions that are carried out by decision makers, in in particular, at earlier stages to remove from work persons whose FuncS and/or level of professionalism of which ceases to meet established requirements. Significantly complicates the solution of the tasks set is the presence of a significant influence on the FuncS of air traffic controllers of a large number of external and internal hazardous factors (often of a random nature), the uncertainty and ambiguity of many terminological and other issues of the problem area, and insufficient information security of the decision maker. The paper analyzes the existing ways to reduce the influence of the human factor, analyzes modern methodological and information support for monitoring indicators and controlling the functionality of air traffic controllers, and proposes a concept for providing ISDM in conditions of uncertainty about the impact of external and internal hazardous factors on the FuncS. To implement the proposed concept, an ISDM method was developed, as well as models, methods and procedures for preventive and operational control of the functionality of air traffic controllers, the use of which allows for monitoring indicators and controlling the functionality of air traffic controllers throughout their entire production activity. In addition, algorithmic and software have been developed to verify the proposed methods and models and conduct experimental research to confirm the reliability of the theoretical provisions and practical developments of the dissertation research. The research results form a new scientific direction of the ISDM regarding corrective actions in relation to persons whose psychophysiological resource tends to decrease by creating theoretical and methodological foundations for monitoring indicators and controlling functionality under conditions of the uncertainty of the influence of external and internal hazardous factors. The dissertation is the first to solve the problem of providing ISDM based on methods of verbal expert estimation of FuncS indicators and the level of professionalism of air traffic controllers using linguistic variables and improving methods for monitoring human FuncS based on the analysis of their psychophysiological state. 40 The results of the research were introduced at the Kiev International Airport, at the Main Center for Special Control of the National Space Agency of Ukraine and in the educational process of the National Aviation University and Kyiv National University of Construction and Architecture.