Olshanskiy O. Business process management at trading companies

Object - the process of business process management at trading companies; target - development of theoretical and methodological principles, methodological approaches and scientific and practical recommendations for business process management at trading companies, taking into account the needs and expectations of interested parties (consumers, suppliers) in the context of market transformations; methods - general scientific and specific; results - development of new theoretical and methodological approaches to business process management at trading companies; novelty - conceptual foundations of business process management, theoretical and methodological principles of improving the business processes of trading companies, methodical approaches to determining the effectiveness of the business process as the degree of achievement of business process goals and the level of satisfaction of internal and external consumers, scientific and methodological approach to assessing the level of effectiveness of the system of business processes of trading companies, scientific and methodological approach to improving the efficiency of business processes, scientific and methodological approach to assessing the effectiveness of process management, scientific and methodical apparatus of research of business processes in terms of systematization of the subject area of process management, selection and ranking of business processes taking into account the specifics of the trade industry, systematization of business processes of trading companies taking into account the specifics of their activities, scientific and practical approach to determining the criteria for evaluating the effectiveness of business processes of trading companies, scientific and practical approach to reengineering the business processes of trading companies, scientific and practical approach to optimizing the business processes of trading companies