Ivanov D. The rise of reliability of transport service in expedition activity (for example - international cargo deliveries)

Expedition activity process in international cargo deliveries. The rise of efficiency of the freight forwarder firms (FFF) work and reliability of transport service on the base of international cargo deliveries operative planning improvement . Methods of research: methods of mass service theory, transport process and systems theory, theory of reliability, theory of risks and theory of optimal manadgement. The technique is based on simulation model, of operative planning elaboration, which unites formal economic and mathematic substantiations and procedures of solutions passing. The part of model is the calculation of reliability of transport service, which is realized by means of the concluded dependences of the main factors. Using the worked technique in in FFF "AVA Intertrans" (Kiev) allows to reduce total cost, increase proceeds. Area of responsibility is cargo deliveries.