Poltavets V. Activity of organs of local self-government is in relation to providing of quality of public services

The object is the system of organization of providing public services by the organs of local self-government for territorial societies. The objective is the scientific ground of procedures of activity of organs of local self-government on providing of quality of services. The methods are approach of the systems, functional analysis, comparative analysis, design, statistical analysis, imperative, abstention method. The newness is that the case a city frame is developed, improved of processes activity to organization of activity of executive branches of local self-government. The results are that the case a city frame is developed, the requirements of international standard of series of ISO 9001:2000 are adapted to organization of activity of organs of local self-government on providing of quality of services.