Serenok A. Mechanisms of interaction between bodies of power and citizens in the electronic government system

Object of research: interaction of the state and citizens in the conditions of development of informative society. Purpose: theoretical ground of mechanisms of providing of interaction authorities and citizens on providing state administrative services through representative Internetoffices and portals with the use of the system of electronic government. Methods: approaches of the systems and complex, logical, etymologic, comparison, typological, analysis and synthesis. Results: the mechanisms of providing of interaction authorities and citizens are grounded in the system of electronic government. Novelty: maintenance of concept "Service electronic interaction authorities and citizens" is exposed; the model of adjusting of intercommunication authorities with citizens through a main portal is improved. It is inculcated in activity of authorities the Kharkiv region. Areas of use: public administration, local self-government, training and retraining of civil servants and public servants of local self-government.