Lysytsin B. Project management for the development of high-tech companies communication capabilities in uncertainty conditions

The dissertation solves an important scientific task of developing scientifically sound models, methods and algorithms for effective implementation of projects for the development of communication capabilities of high-tech companies in conditions of uncertainty. For the first time, a conceptual and multiple model of a project for the development of communication capabilities of a high-tech company has been proposed; method of proactive rating of communications value for competitive cases of project implementation; the target model of communications of the Communication center is formulated; formalized system of models for determining the favorable microclimate of the project team; the conceptual model and method of engineering of a favorable microclimate of a team are offered. The model of project communications management, the model of communication efficiency indicators in the project have been improved; process model of project management, a model for determining the effectiveness of processes for a particular process and for the entire system of processes. The communication system of the project team of the communication capacity development project of a high-tech company is considered. The model of indicators of efficiency of communications in the project containing 10 indicators is developed. The set of values of the Project is formulated, the values of key stakeholders of the Project – clients of the Communication center are singled out. A method of proactive rating of communications value for competitive implementation cases has been developed. The definition of a competitive case of realization is given. The target model of communications of the Communication center is formulated. The classification of Communication center processes is offered, five groups of processes are allocated. Within each group, the main processes are identified. 10 basic parameters of processes are identified, the scheme of implementation of process engineering on the example of the Communication center is offered. The model of determining the efficiency of the processes to be engineered will be formalized in the form of efficiency criteria for a single process and for the whole system of processes. The results of experimental implementation of the process efficiency model are presented. A set of basic principles for engineering the microclimate of the project team has been identified. The definition of microclimate engineering of the project team is offered. The classification of microclimate components of project teams is developed. On the basis of the conducted researches the method of engineering of a favorable microclimate of a management team of the investigated project is developed. The proposed method will allow to flexibly provide the target microclimate of the project team in order to improve its effectiveness, productivity and efficiency in achieving project goals. The available set of communication tools for use in the project of communication capabilities development is analyzed. To solve the problem of choosing the necessary communication tools, the requirements for the construction of algorithms and a set of effective IT tools for communication are identified. The algorithm of selection of IT tools of interaction for the next phase of the project and the algorithm of adjustment of IT tools of interaction during realization of a phase of the project of development of communication possibilities of the high-tech company are offered. In order to develop a competency structure for implementation in the project of communication capabilities development of high-tech companies, two models have been developed: ICB-centric and PMBOK-centric convergent competency ratio models. Recommendations for the development of competence of project participants through the introduction of convergent models of the ratio of standard competencies are formulated. The recommendations identify the factors for choosing one of the models, describe the process of model implementation, formulate the framework of the subproject for the implementation of the convergent model. These recommendations will contribute to a better understanding of the project participants models and methods of improving the competencies of professionals and the competence of the organization. This will allow for multi-vector development of competencies, increase the efficiency, effectiveness and productivity of the project management system. The implementation of models, methods and algorithms developed in this dissertation took place in two organizations: Kyiv National University of Construction and Architecture (educational process) and at Beltimport LLC (project and program management). Based on the implementation and lessons learned about it, recommendations for the application of models, methods and algorithms developed in this dissertation for projects to develop the communication capabilities of high-tech companies in conditions of uncertainty.