Plota S. Development of organizational culture in the system of higher education quality improvement

Dissertation for the degree of Doctor of Philosophy in the specialty 051 Economics (05 Social and behavioral sciences). – Chernihiv Polytechnic National University, Ministry of Education and Science of Ukraine, Chernihiv, 2023. In the context of the formation of the knowledge economy, the intellectualization of labour, the acceleration of information exchange processes due to the digitalization of all spheres of public life, the role of education is increasing every year, knowledge and modern educational technologies are becoming increasingly important. A developed organizational culture is one of the important elements of the mechanism for the effective management of educational institutions and ensuring the high quality of educational services of universities. The need to improve existing and develop new conceptual approaches to managing the development of organizational culture and improving the quality of higher education in the face of modern challenges led to the choice of the topic of the dissertation, its goals and objectives. The aim of the dissertation research is the development of theoretical and methodological foundations for the study of organisational culture in the field of education and the development of modern tools for managing the development of organisational culture in the system of higher education quality improvement. The object of the research is the processes of development of the organisational culture of educational institutions for the higher education quality improvement. The subject of the research is the theoretical, methodological and practical foundations for the development of organisational culture in the system of improving the higher education quality. Based on the results of the study, the most common characteristics of organizational culture are identified, on the basis of which the author's classification of approaches to its essence in modern conditions is proposed (value-oriented approach, element-oriented approach, result-oriented approach, essence-oriented approach, person-oriented approach), and on the base of these approaches, the own definition of organizational culture focused on improving the quality of higher education is proposed. A number of basic and specific functions of organizational culture is identified, which are characteristic of modern realities and formed under the influence of the formation of the knowledge economy, digitalization of the economy, the COVID-19 pandemic and the war in Ukraine. The methodology for assessing the organizational culture of educational institutions is proposed, the empirical study of the organizational culture of higher education institutions is performed, and reserves for the development of the organizational culture of educational institutions are identified in the context of improving the quality of higher education and sustainable development of universities. The proposed theoretical and methodological approach to assessing the organizational culture of educational institutions combines six stages. The challenges that affect the activities of educational institutions and higher education quality in modern conditions are characterized, a strategy for the development of organizational culture and corporate social responsibility is developed, which is an element of anti-crisis management of educational institutions in the conditions of Russian military aggression against Ukraine. Directions are proposed for the transformation of organizational culture to ensure competitiveness and innovative development of educational institutions. The proposed directions for changing the organisational culture to ensure competitiveness, innovative development of educational institutions, and improving the quality of educational services combine the following: changes in the management of educational institutions, and in the field of scientific and didactic activities. These areas cover the main aspects of the activities of educational institutions in the context of digitalization, globalisation of the educational services market and the increasing impact of the socio-economic crisis on all spheres of public life. The scientific and practical significance of the work is in the development of modern tools for managing the development of organisational culture and improving the quality of higher education. In the framework of the research the personal contribution of the author is in the development of the theoretical foundations for the study of organisational culture in the system of higher education quality improvement, the analytical characteristics of organisational culture in higher education institutions and modern tools for managing the development of organisational culture in the conditions of modern challenges.