Soldatov S. Psychological bases of preventive measures and overcoming of professional stress of suburban locomotive drivers

The thesis presents theoretical and practical results of the research directed on the solution of an actual problem of organizational psychology - definition of psychological bases of prevention and overcoming a professional stress at drivers of suburban electric trains.The conditions and features of professional activity were found out on the basis of job analysis, subjective (internal) determinants of a professional stress and objective (external) determinants were marked out. The results of stress factors research make it possible to systematize: the subjective -on a psychological component (cognitive and emotional) on a social component (need-motivational and behavioral) biological (typological and functional) and on professional (quantitative and qualitative). Systematization of professional stress determinants for drivers of suburban electric trains allowed to prove psychodiagnostic tools, to find out manifestations of a professional stress and to develop and approve an author's technique of a differential and integrated assessment of a professional stress. The following characteristics and features of manifestations at surveyed with the low level of a professional stress are revealed, namely: high level of resistance to stress, emotional-will self-control, low level of personal and situational uneasiness, high rates of the motivational sphere, readiness for activity and high level of functionality. At the same time, at persons with the high level of a professional stress the return regularities which are shown in significantly higher level of direct indicators of a professional stress, in the low level of resistance to stress, the low or average level personal and low - situational uneasiness and emotional and strong-willed regulation are observed, among indicators of emotional burning out emotional exhaustion and depersonalization dominate, and among behavioral coping strategy of overcoming of a stress - typical profiles had manipulative effect, actions with shelter and aggressive actions. On the basis of results of job analysis, a ratio of characteristics, determinants and manifestations of a professional stress and definition of the prevailing coping-strategy of behavior of the surveyed the comprehensive program of prevention and overcoming of a professional stress which has a preventive focus is developed, the technician of the emergency and prolonged psychological assistance to persons with symptoms of a professional stress includes measures of primary and secondary psycho prevention and a complex of the emergency and prolonged psychological assistance to persons with symptoms of a professional stress