Bilyk N. Socio-pedagogical technology of mediation in resolving conflicts among younger teenagers

Українська версія

Thesis for the degree of Candidate of Sciences (CSc)

State registration number

0417U002902

Applicant for

Specialization

  • 13.00.05 - Соціальна педагогіка

21-09-2017

Specialized Academic Board

К 26.053.09

Essay

In the dissertation theoretically grounded socio-pedagogical technology of mediation in resolving conflicts between younger teenagers in secondary schools, revealed its contents, organizational and procedural characteristics. The author described and developed algorithm of socio-pedagogical technology of mediation in resolving conflicts between younger teenagers. Implemented socio-pedagogical technology of mediation in resolving conflicts between younger teenagers in secondary schools, which includes the following steps: diagnostics of problem, search for solutions and selection of technology, formulation the aim and tasks, implementation technology (evaluation of resources, the possibilities of using technology, training to work on technologies of mediation, work of coordinator with teenagers, training mediators among younger teenagers, the implementation of peer mediation, support of pupils-mediators), evaluation solve problems and efficiency of technology. During pedagogical experiment has been implemented socio-pedagogical conditions of socio-pedagogical technology of mediation in resolving conflicts between younger teenagers in secondary schools: readiness by specialists (social pedagogue or psychologist) of school psychological service to use the technology of mediation, involving the young teenagers - ensuring the participation of younger teenagers in the implementation of technology of mediation, organizational and methodological support the implementation of technology of mediation in resolving conflicts among younger teenagers. Formed and tested diagnostic tools for research of professional readiness of specialists to use socio-pedagogical technology of mediation, researching of the state of conflict in the school among younger teenagers, evaluating the effectiveness of socio-pedagogical technology of mediation in resolving conflicts between younger teenagers - the participants of the educational process. Results of the research confirmed that during the introduction of socio-pedagogical technology of mediation in resolving conflicts among younger teenagers traced positive dynamics in the reduction of destructive indicators in resolving conflicts. Increased level of readiness of specialists to using technology of mediation. Among the pupils decreased number and frequency of aggressive, violent and antisocial manifestations high level of conflict is fell. Implementing socio-pedagogical technology of mediation in resolving conflicts between younger teenagers in secondary school are effective and efficient. By the author is clarified the next positions: the essence of concepts "Mediation", "Procedure of Mediation", "School Mediation", "Peer Mediation"; features of technology of mediation as conflict resolution among younger teenagers; features of conflicts among young teenagers, features of conflicts among younger teenagers. Systematized materials for a training program for younger teenagers for their involvement in the technology of mediation, the methodical seminar-training and practical lessons is been developed for specialist of school psychological service, prepared Textbook for students, been formed and approbated diagnostic tools for research of professional readiness of specialists for use socio-pedagogical technology of mediation, study the state of conflict in the school among younger teenagers, evaluating the effectiveness of socio-pedagogical technology of mediation in resolving conflicts between younger teenagers - participants of the educational process. Further development got forms implementation in the educational environment of technology of mediation as an instrument to resolve conflicts.

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