Gorbunova O. Improvement of client's logistic service in the partner relations system by industrial pharmaceutical enterprises

Українська версія

Thesis for the degree of Candidate of Sciences (CSc)

State registration number

0411U002329

Applicant for

Specialization

  • 15.00.01 - Технологія ліків, організація фармацевтичної справи та судова фармація

29-04-2011

Specialized Academic Board

Д64.605.02

Essay

The dissertation deals with theoretical foundation and development of scientific and practical bases of improvement client's logistic service by industrial pharmaceutical companies as the basis for the formation and development partnerships in the transition to quality management. For the first time the essence of the terms "partnership", "partnership value", "logistics service" is offered. The method of diagnostic client's logistics service іs propose. A process model of client's logistic service, decomposition of the main subprocesses and certainly their documentary support are developed. An explanation of the complex client's logistic service standards, which takes into account the specificity of drugs as a product and commercial interests of the partners

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