Vasilieva I. Merchandising quality estimation of TVsets while circulation and exploitation

Object: the TV sets of various matrices types (CRT, LCD, PDP). Objective: the elaboration of system approaches to the assessment and provision of TV sets quality at the stages of turnover and operation. Methods: organoleptic, expert, registration, sociological, qualimetric methods, methods of mathematical statistics with up-to-date computer technologies usage. Suggested: the mathematical models of dependences kinds and number of TV sets malfunctions depending on time of their operation, determination formula of integral indices of TV sets quality within their integrated assessment; methodical approaches of determining TV sets operation optimal terms in accordance with consumers requirements; the advanced classification of TV sets up-dated assortment; the methodology of integrated quantitative assessment of TV sets quality at the stages of turnover and operation which is based on the hierarchical structure of indices and determining pivotal value of quality parameters; the structure of expenditure aimed at provision TV sets quality at the stage of turnover. Sphere of application: trade enterprises, authorized service centres, educational institutions.