Naumenko I. Models and information technology of business management of railway transport based on a balanced scorecard

The thesis is devoted to generalization and further development of theoretical bases of Carriage and Wagon railway undertakings on the basis of modeling and development of information technology, using a balanced scorecard. The basis of the theoretical and applied development work entrusted trial of Balanced Scorecard in Carriage and car-repair enterprises, and the LSS process analysis that includes a description of the general procedures of its creation. Conceptual management of these provisions of rail transport at the GSP, the implementation of which is aimed at supporting the implementation of technology measurement, evaluation and control at the operational and strategic management. An information system operations management based OLTP and strategic management using OLAP.